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High Profitability & Flexibility Attracted this Multi-Unit Owner to PJ’s Coffee

By: PJ's Coffee

Category:PJ's Coffee Franchisees

Many first-time business owners often look for an opportunity to invest in a franchise with a growing, loyal customer base. According to a study by The National Coffee Association, coffee consumption has increased by 14% over the last year, with 66% of coffee drinkers consuming more coffee than tap water. As the demand for quality coffee continues to rise, coffee shop owners continue to reap the reward.

PJ’s Coffee multi-unit owner, Aubry Miller, recognized the demand for coffee and didn’t hesitate to invest in one of the leading coffee shop franchises.“PJ’s Coffee was a smart investment for me because I knew that coffee is a commodity that people will buy on a daily basis,” Aubry explained.

The grand opening at PJ's Coffee franchisee Aubry Miller's location. Balloons and banners are set up outside of the coffee shop entrance and driveway.

From Corporate to Coffee Shop

Before investing in PJ’s Coffee, Aubry worked in corporate finance for five years as a fuel and generation accountant and lead financial analyst. Although Aubry’s background is in finance, she was eager to find new career opportunities that would allow her to travel with family and pursue other interests. A PJ’s Coffee franchise was the best choice for Aubry because it provided the flexibility she needed while also being part of a growing industry.

In addition to the flexibility that came with being a franchise owner, Aubry was impressed by the business model and top-notch support from the PJ’s Coffee corporate team. Soon after discovering PJ’s Coffee, Aubry reached out to a team member and began her journey to ownership. Aubry officially became a PJ’s Coffee franchise owner in July 2015 and has since opened three additional locations in and around New Orleans, LA.

Life as a PJ’s Coffee Franchise Owner

After her initial two years of success, Aubry decided to open an additional PJ’s Coffee in 2017 and another location in 2018. As she gained more and more customers who spread word of her PJ’s Coffee, Aubry decided it was time to open a drive-thru location this past May. “I understood the love for coffee, but I also recognized the need for convenience, and that’s why a drive-thru location was such a big deal,” Aubry said.

Staying one step ahead of the needs and wants of customers has allowed Aubry to become a very successful franchise owner. Thanks to the PJ’s Coffee team's support, Aubry can now help aspiring entrepreneurs achieve their dreams.

Impacting Future Entrepreneurs

Aubry’s multi-unit owner experience has transformed her into an entrepreneurial virtuoso. She spends 10 hours every month as a financial math literacy teacher at the Academy of the Sacred Heart in New Orleans, LA. Being a franchise owner has also given her the opportunity to teach an entrepreneurship program for high school juniors and seniors. The program's purpose is to teach students about the day-to-day responsibilities of a business owner. Teaching has become a way for Aubry to give back to her community by sharing her expertise with the next generation. Aubry’s dedication to training and supporting her team and even her role as a teacher are perfect examples of how generosity is a core value at PJ’s Coffee franchise.

PJ's Coffee franchisee Aubry Miller and her sister in law posing next to each other in front of a window with a view of a city. A leafy plant frames them in the left corner.

After seven successful years of franchise ownership, Aubry plans to continue growing her portfolio with PJ’s Coffee. In addition to potentially opening new locations, Aubry hopes to be in the top five most successful PJ’s Coffee locations—and she’s well on her way.

If you’re in search of a franchise in a growing industry, contact us today and start your journey to entrepreneurship with PJ’s Coffee!

  • $1,042,644*

    Average Unit
    Volume (AUV)

  • 19.8%

    4-year Same-Store

    Sales Increase

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Investment Tiers
  • Traditional Model

    A larger scaled PJ's with a full service menu offering located within a strip mall or free-standing building likely featuring a drive-thru.

    • Size: 650sqft - 2,000sqft
    • Initial Franchise Fee: $35K
    • Initial Investment: $459,000- $1,152,000
  • Non-Traditional Model

    A smaller scaled PJ's possibly with a limited menu offering located within another business - College/University Campuses, Healthcare Facilities, Hotels, Government Facilities, Military Bases, Airports, Shopping Malls, Etc.

    • Size: 250sqft - 1,000sqft
    • Initial Franchise Fee: $25K
    • Initial Investment: $228,000 - $511,000
  • Multi-Unit Option Agreements

    PJ's offers opportunities to enter into a Multi-Unit Option Agreement to develop multiple PJ's over a specified development schedule in a designated market. The initial franchise fee for the first PJ’s location is $35,000. Subsequent PJ’s Units receive a reduced franchise fee. The fee for each PJ’s Unit numbered two or greater is $10,000.

  • Master Franchise Agreements

    PJ's offers opportunities to International Franchisees to enter into a Master Franchise Agreement to develop multiple PJ's over a specified development schedule in a designated country or countries.

    • Initial Master Franchise Fee: $250k minimum (Varies depending on size of country or countries)
    • Total Investment: Varies depending on the number of PJ's developed
A Few More...
  • PJs has provided me with the flexibility to prioritize my day-to-day responsibilities. While demanding, the work/life balance I have been able to obtain while owning my locations is invaluable. PJ’s is a family-oriented brand and that is evident every day - we have great working, as well as personal, relationships with many folks at corporate. It truly is a family centered culture that I am excited to grow with! - Andrew Jones
  • We loved the products and the business model, and it all worked out so well. The ability to work with them is what sets them apart. They are very reasonable people and it’s a solid company. When we went to meet the team, everyone was super kind, and it was very apparent that they provide a ton of support to their franchisees. It’s important to feel like you can always reach out to somebody when needed. - Angela Harmon
  • I think if someone is looking for a franchise opportunity they should find something that fits their lifestyle. If you're a morning person, a coffee business might be good for you. I'm a morning person so waking up at 4 A.M. is fine, the whole 'wake up and smell the coffee' thing - that's me. - Anthony Satterlee
  • I decided to look into coffee and probably spent about 3 years doing the investigation. I decided on PJ's because the quality of the product is just head and shoulders above everybody else. - Tom Lewis
  • It's easy to be successful. You can become part of your community in a way you can't otherwise in a lot of other businesses. I would highly recommend it. - Polly Fisher
  • The best part of being a franchisee is the freedom. It gives you the opportunity to provide for your family, but also be a part of your family. It gives you time to play with your children or take a vacation, but still have a fantastic business. - Kelly Songy
  • I decided owning a PJ's Coffee shop was the way to go. From start to finish, corporate was there for me when I selected a location, ordered equipment and furniture. - Mateusz Dabrowski
  • I fell in love with PJs Coffee and the brand, years before I ever owned a location and now I own two! I wanted a business that, with the right staff, would be able to operate successfully without me having to be there all day every day. PJs coffee gives you that flexibility and freedom. I also love the family atmosphere that corporate provides and the camaraderie between franchisees is wonderful! You are in business for yourself, but not by yourself, and that is a great sense of comfort and security. I love this business!

    - Roxanne DeNicola
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