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Our Team

Rooted in New Orleans

When pursuing any franchise opportunity, you want to be sure you have a support team by your side from the start of the franchisee process until your grand opening. As a company inspired by New Orleans roots and the culture of southern hospitality, you can rest assured that our PJ’s Coffee franchise development team will be with you every step of the way. Our team takes take pride in offering the personal guidance you’d expect from a smaller company, but with the tools to help you accomplish much more. It’s our goal to help you achieve the lifestyle freedom you desire—along with freshly brewed success.

Contact us today for more information about our team
and our unique franchise opportunities.

  • Peter Boylan, III
    Peter Boylan, III
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    Peter Boylan, III President

    Formally Executive Vice President and Chief Development Officer for Ballard Brands, Peter joined Ballard Brands full-time in October 2011 serving on their Board of Directors for several years before that time. Boylan adds over 25 years of professional and executive leadership experience to the Ballard Brands team. Prior to joining Ballard Brands, Boylan held senior executive positions in various companies to include the Coca-Cola Company and Honeywell, Inc. He earned an MBA from Wake Forest University’s Babcock Graduate School of Management and a Bachelor of Science degree in Aerospace Engineering from the U.S. Military Academy at West Point.
    Favorite PJ's Drink: Medium Origin Coffee (Dark or Medium Roast) and Occasionally a Latte!

  • Felton Jones, Jr.
    Felton Jones, Jr.
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    Felton Jones, Jr. Chief Roast Master

    Mr. Jones joined the PJ’s Coffee production team in 1993 under the direction of Phyllis Jordan, our Founder. From 1996-99 Mr. Jones moved to a position with Coffee House Inc. where he became General Manager of Coffee Operations and began his journey towards gaining Roastmaster status. In 1999, Mr. Jones returned to PJ’s Coffee at the request of Phyllis Jordan to assume the position of VP of Wholesale Operations and Quality Control Manager. In 2003, Mr. Jones achieved his status as Roastmaster, and Coffee Buyer for PJ’s Coffee. Mr. Jones is certified by the Specialty Coffee Association of America in green coffee purchasing and contracts, and now operates as our Chief Roastmaster and Brand Ambassador.
    Favorite PJ's Drink: Wedding Cake Velvet Ice

  • David Mesa, Jr., CFE
    David Mesa, Jr., CFE
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    David Mesa, Jr., CFE Executive Vice President & Chief Development Officer

    David Q. Mesa II, Executive Vice President and Chief Development Officer for PJ’s Coffee and Ballard Brands. In March 2005, he received the designation of Certified Franchise Executive (CFE) by the International Franchising Association for his work and study in the franchise industry and has maintained that designation to date. In January of 2018 Mesa was appointed to a four-year term, by United States Secretary of Commerce Wilbur Ross, to the Louisiana District Export Council to contribute leadership and business experience in support of the Nation's joint industry/government export expansion efforts. Mr. Mesa also served eight years in the United States Marine Corp. as an Air Traffic Controller.

  • Ryan J. Stansbury, CFE
    Ryan J. Stansbury, CFE
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    Ryan J. Stansbury, CFE Vice President of Franchise Development

    Upon receiving his Bachelor of Science in Marketing from the University of New Orleans, he began working for Planet Beach Franchising Corporation (PBFC); a New Orleans based international spa franchise. Over a nine-year span, he served in numerous capacities for PBFC aiding the company’s growth from 55 units to nearly 400 units in 42 US states and eight different countries. Mr. Stansbury was also a multi-unit Planet Beach franchisee from 2001 to 2015. Since 2010, Mr. Stansbury has served as the Franchise Development Director for Ballard Brands, LLC., and in 2019 he was promoted to Vice President of Franchise Development. With over 15 years of franchise development experience, Mr. Stansbury’s primary responsibility is to facilitate domestic and international growth for portfolio of retail brands. In February 2007, Mr. Stansbury received the designation of Certified Franchise Executive (CFE) by the International Franchising Association for his work and study in the franchise industry and has maintained that designation to date.
    Favorite PJ's Drink: Caramel Velvet Ice

  • Tori Jones Bermond, CFE
    Tori Jones Bermond, CFE
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    Tori Jones Bermond, CFE Franchise Development Manager

    While attending Louisiana State University, Tori Jones Bermond interned for 3 years with LSU Sports Properties where she gained experience in sponsorship sales, event marketing and client services. After graduating from LSU with a Bachelor of Science in Merchandising and a minor in Business Administration, Ms. Jones Bermond started her career with Ballard Brands. In April 2018, Tori began serving as the Franchise Development Coordinator where she works closely with prospective franchisees, assisting them through the initial steps of the franchise evaluation process. In October 2020, she received the designation of Certified Franchise Executive (CFE) by the International Franchising Association for her work and study in the franchise industry.
    Favorite PJ's Drink: White Chocolate Iced Latte

  • Lindsay Lambert
    Lindsay Lambert
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    Lindsay Lambert Franchise Development Coordinator

    Lindsay earned a Bachelor of Science in Business Administration from the University of New Orleans. She then began her career at Ballard Brands in 2018 as the Administrative Coordinator. One year later, Lindsay was promoted to a Franchise Business Consultant where she learned the operational aspect of the business, as well Marketing, Sales, and building and maintaining relationships with Franchisee’s. Recently switching rolls in becoming the Franchise Development Coordinator, Lindsay is eager to welcome those interested in the PJ’s Coffee Franchise Opportunity and will assist in the on-boarding evaluation process! Favorite PJ’s Drink- Southern Wedding Cake Velvet Ice

  • Lory Schwartz
    Lory Schwartz
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    Lory Schwartz Franchise Development Coordinator

    Lory joins Ballard Brands in 2020 as Franchise Development Coordinator. A New Orleans native with a Bachelor of Arts from Millsaps College, she has more than 15 years of experience in marketing and advertising sales, most recently starting, operating, and selling a successful publishing industry franchise. With a natural desire to help others, Lory looks forward to using her experience and love of coffee to introduce others to the PJ’s brand and franchise ownership opportunity. Favorite PJ’s Drink: Hot Skinny Latte

  • Mark Verges
    Mark Verges
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    Mark Verges Location Development Director

    After graduating from The University of New Orleans, Mr. Verges spent several years with Circuit City Stores Inc. in various management roles and served as Executive Director in the Southeast Region. Mr. Verges also served as Director of International Operations for Planet Beach Franchising. He was also a multi-unit franchisee for this concept. Mark joined Community Coffee Company and served as Sr. Operations and Business Development Manager. He served as the Director of Franchise Operations and Development as a key member of the Executive Leadership Team. Mr. Verges joined Ballard Brands LLC in 2017 as head of Location Development. His department oversees all Capital Projects, Real Estate, Design, Construction, Financial Planning, and Brand expansion. The areas of responsibility include the United States, Vietnam, Middle East and several developing international markets for Ballard Brands portfolio of businesses and restaurants.

  • Michael LeBreton
    Michael LeBreton
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    Michael LeBreton Construction Project Manager

    Michael LeBreton graduated from Louisiana Tech University in Computer Information Systems and lettered all four years in baseball. He then went on to serve as a Project Manager at James J. Kenney Construction and most recently, he served as the Construction Coordinator for Take 5 Oil Change franchise company with over 500 locations nationwide. Michael brings 6 years of Project Management experience to the team.
    Favorite PJ's Drink: Vanilla Protein Velvet Ice

  • Mary Leigh Cassidy
    Mary Leigh Cassidy
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    Mary Leigh Cassidy Project & Re-Imaging Manager

    Mary Leigh joined the Ballard Brands Location Development Team as a Project & Re-Imaging Manager in 2020. She has been in the franchise industry for 6 years. Her work at Painting With A Twist was focused in the Studio Design Department and as Lead Artist in the Art Department. Mary Leigh graduated from the University of Mississippi in Art and Interior Design, she also has a background in retail management and merchandising. As a member of the Advisory Board and Exhibit Design Team of the Children’s Museum of St. Tammany, Mary Leigh has over 10 years of experience in space planning and development. Her pride and joy is found in being the mother of her three children, and in her spare time, she can be found painting while enjoying PJ’s Cold Drip Coffee.

  • Ryan Robin
    Ryan Robin
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    Ryan Robin Real Estate Manager

    Ryan started his real estate career over 40 years ago, while in high school with a market research company, where he researched and analyzed basic groundwork to identify highest and best use for retail development projects. Since then, he has traveled nation-wide selecting, negotiating, and developing sites for retailers such as Popeye’s, Jiffy Lube, Jack-in-the-Box, Burger King, CVS, Church’s, McDonald’s, La Madeleine, Arby’s, Wendy’s, and PJ’s Coffee. He worked with PJ’s Coffee three and a half years as a real estate broker prior to coming on board. Ryan graduated from the University of Saint Thomas in Houston, Texas, with a bachelor’s degree in Business Administration and Economics. He is a licensed real estate Broker in the state of Louisiana and is a member of the International Council of Shopping Centers (ICSC). Favorite PJ's Drink- Original Cold Brew

  • William "Bill" DiPaola, CFE
    William "Bill" DiPaola, CFE
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    William "Bill" DiPaola, CFE Chief Operating Officer

    Born and raised in New York City to Guatemalan and Sicilian immigrants, William “Bill” DiPaola developed a love of food and passion for people at an early age. With 22 years of restaurant experience and knowledge of executive leadership inside and out, Bill DiPaola is a thought-leader among restaurant and franchise executives. He lead the charge as president and COO of Dat Dog Enterprises, overseeing the corporate office, as well as franchise and corporate operations. Bill joined PJ’s Coffee in 2018 as Chief Operating Officer.
    Favorite PJ's Drink: Iced Mocha

  • Patrick Shaheen, CFE
    Patrick Shaheen, CFE
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    Patrick Shaheen, CFE Vice President of Operations

    Since 2008 to present, Mr. Shaheen has served as Vice President of Operations for Ballard Brands, overseeing franchise support operations for New Orleans Brew, LLC (PJ's Coffee of New Orleans), and WOW Franchising, LLC (WOW Cafe) in Covington, Louisiana. From 2006 to 2008, Mr. Shaheen served as Director of Operations for WOW Cafe. Prior to 2006, Mr. Shaheen worked for Smoothie King Franchises (Sr. Operations Consultant), Raving Brands (Regional Director of Operations), and Evamor Water (Business Development). Mr. Shaheen graduated from Louisiana State University in 1990.
    Favorite PJ's Drink: Protein Velvet Ice

  • Danielle Roppolo
    Danielle Roppolo
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    Danielle Roppolo Senior Franchise Business Consultant

    Danielle has been in the franchising industry for 17 years, 9 of which were spent in stores, managing franchise businesses, and 3 of those years managing multiple franchise units. Over the last 8 years, she has gathered corporate franchising experience in various departments such as franchise development, Customer Service, Sales, Marketing & PR, with business consulting being what she enjoys and excels at most of all. With her experience and knowledge, she has brought substantial growth to the different franchise companies that she’s worked, now adding PJ’s Coffee in the mix within the last 3 years.
    Favorite PJ's Drink: Hot vanilla latte- with an extra shot...always!

  • Annika Brumfield
    Annika Brumfield
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    Annika Brumfield Franchise Business Consultant
  • Krista Maillet
    Krista Maillet
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    Krista Maillet Franchise Business Consultant

    Krista Maillet attended Loyola University New Orleans and earned her Bachelor's of Business Administration Degree with a focus in Management and Marketing. During college, she worked at PJ's Coffee. Krista started working with us in December 2016 and worked her way up to become the Store Manager in May 2019. Now as a Franchise Business Consultant, she's ready to help our franchisees grow their business. In her spare time, Krista enjoys hanging out with her dog, reading, and very occasionally running.
    Favorite PJ's Drink: French Vanilla Iced Mocha

  • Logan Myers
    Logan Myers
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    Logan Myers Franchise Business Consultant

    Logan has been in the consulting and sales industries for 13 years. She has developed onsite and virtual training programs for local sales organizations and an international franchise, as well as consulted with local and international markets. She has always taken a customer centric approach to operations while ensuring the satisfaction and success of her franchisees. She is looking forward to maintaining her track record of success in the PJs Brand. Favorite PJs Drink: She has recently jumped ship from her Chai Tea loyalty and pledged her allegiance to the Iced White Chocolate Latte.

  • Nicole Serpas
    Nicole Serpas
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    Nicole Serpas Franchise Business Consultant

    Nicole graduated from Louisiana State University with two Bachelor of Arts Degrees: Mass Communication and Theatre. She has 10 years of management experience in Customer Service, Operations, Marketing and Sales within the hospitality and tourism industry. She has worked for multiple New Orleans’ attractions and hotels successfully developing strategic marketing plans to drive sales growth. Now as a Franchise Business Consultant, she’s ready to take on this new venture and help PJ’s franchisees grow their business. In her spare time, Nicole enjoys cooking, acting, and spending time with her family, friends and fur babies. Favorite PJ’s Drink: Almond Milk Vanilla Latte

  • Lyntrell Marshall
    Lyntrell Marshall
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    Lyntrell Marshall Franchise Business Consultant

    Lyntrell earned a Bachelor of Arts in Criminal Justice from Southeastern Louisiana University. She began her career at Ballard Brands in 2018 as a Barista. Lyntrell has participated in several coordinated events helping to support brand awareness. She showed so much passion and drive for the brand, she was promoted to manager and was awarded Barista of the Year, while also carrying out tasks as an SBA. This year Lyntrell has been promoted to a Franchise Business Consultant where she learned the operational aspect of the business, as well Marketing, Sales, and building and maintaining relationships with Franchisee’s. Lyntrell is enthusiastic about supporting current franchise owners and welcoming new ones. Favorite PJ’s Drink- White Chocolate Latte with coconut milk.

  • Linsey King
    Linsey King
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    Linsey King Regional Manager

    Linsey King has been with PJ's Coffee for over 4 years. She began her career as a barista and soon after served as Assistant Manager of one of the Covington locations. She was then promoted to manage the store and won "Barista of the Year" in 2018. Linsey has been actively involved in PJ's events where she has traveled across Louisiana promoting the brand. In July 2019, Linsey was promoted to Franchise Business Consultant and most recently in 2020, she was promoted to Regional Manager for PJ's Coffee.
    Favorite PJ's Drink: King Cake Latte

  • Leslie Monson
    Leslie Monson
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    Leslie Monson Chief Marketing Officer

    Leslie Monson is a Marketing graduate of Loyola University in New Orleans. Mrs. Monson joins us from her most recent position as Marketing Leader for Churchill Downs and the New Orleans Fairgrounds. She was responsible for marketing strategy, promotions, advertising, creative design, retail offerings and corporate partnerships for many other companies such as Harrah’s Casino and Hotel, Louisiana Publishing and Planet Beach. Mrs. Monson has been engaged in hospitality marketing management for the past 12 years. In addition to her marketing background, she has several years of experience in business-to-business sales. Leslie joined Ballard Brands in 2018 as the Chief Marketing Officer.
    Favorite PJ's Drink: Iced Honey Macadamia Cold Creme with Whip and Honey Drizzle

  • Reid Nolte
    Reid Nolte
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    Reid Nolte VP of Brand Strategy

    Reid F. Nolte, Director of Marketing & Brand Strategy for PJ’s Coffee and Ballard Brands. With over 10+ years of Restaurant Marketing experience, Mr. Nolte has a successful track record of overseeing and directing brand strategy resulting in overall company profitability, franchise development growth, and store level profits. Joining Ballard Brands in 2007, Mr. Nolte specializes in Integrated Marketing Communications consisting of advertising, product innovation, public relations, digital media, product marketing, and building brand equity. Reid graduated from Saint John Fisher College with a Bachelor of Arts Degree in Communications and Marketing.
    Favorite PJ's Drink: Sumatra Mandheling Medium Roast Hot Coffee

  • Christian Petersen
    Christian Petersen
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    Christian Petersen Marketing Manager

    Christian Petersen, Senior Marketing Manager, has been with Ballard Brands and the PJ's family for 8 years, coming to the company after 10 years of advertising agency experience with major brands McDonald's and Popeyes Chicken. His main foci at PJ's Coffee have been Local Store Marketing, store openings, mass media, media planning, copywriting, and Co-Op management. Favorite PJ's Drink- Caramel Granita

  • Alden Thornhill
    Alden Thornhill
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    Alden Thornhill Digital Marketing Specialist

    Alden Thornhill is the Digital Marketing Specialist for PJ's Coffee and Ballard Brands. He has been tasked with online marketing for a wide range of clients ranging from medical facilities, higher education institutions, college athletics, non-profits, and eateries. With a focus on content-driven storytelling, Alden uses social media, photos, videos, and animations to connect the consumer to our stores. Alden is a 2015 graduate of Mississippi State University with a Bachelor of Arts in Public Relations and Marketing.
    Favorite PJ's Drink: Vanilla Granita

  • Erin Rodriguez
    Erin Rodriguez
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    Erin Rodriguez Special Events Coordinator

    In 2008, Erin began her career with PJ's Coffee as a barista at one of the Mandeville, Louisiana locations. After 1 year of service, she was promoted to Management. After managing a variety of stores for over a decade, Erin transitioned to a corporate role serving as our Special Events Coordinator in the Marketing Department.
    Favorite PJ's Drink Southern Pecan Iced Mocha or Wedding Cake if it's in season