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Entrepreneurs Kyle and Jennifer McElhaney, are bringing PJ’s Coffee to Memphis, TN

By: PJ's Coffee

Category:PJ's Coffee Franchisees

As active members of their community, Kyle and Jennifer McElhaney knew they were lacking a unique coffee shop that differed from other coffee brands. Given their entrepreneurial experience, they were certain they could discover the best investment opportunity that would bring a new coffee experience to Memphis, TN - which led them to PJ’s Coffee.

Kyle and Jennifer were immediately impressed by PJ's Coffee upon their initial visit. The menu offerings combined with their branding, and family-like store experience led them to act fast on their ownership. “After we tried the product there was no turning back. We knew that the PJ’s Coffee family was where we wanted to settle in,” said Kyle. 

In April 2022, Kyle and Jennifer executed a multi-unit option agreement to own and operate two PJ’s Coffee locations within the Memphis area, with the first unit scheduled to open by the end of 2022. 

Kyle and Jennifer

Taking Advantage of New Opportunities 

Along with their PJ’s Coffee investment, Kyle and Jennifer have found great success as entrepreneurs - owning and operating several businesses. Over the years, they have discovered a passion for investing in businesses that are in high demand in the Memphis area.

Their first business was a logistics company known as Mid-South Area Carriers which specializes in delivering Amazon packages. In addition, the couple opened a full-service interior design support business, as well as a fleet cleaning business. 

Becoming the go-to coffee Franchise in Memphis 

With their store openings on the horizon, Kyle and Jennifer predict their PJ’s Coffee franchises to be known as “the coffee of Memphis.” Kyle and Jennifer know that one of the key assets to reaching this goal is hiring a solid team of like-minded individuals.  Because they already own several other businesses, Kyle and Jennifer know what to look for when hiring.

E.A.T. is a motto that stands for Effort, Attitude and Teamwork - all of their employees are expected to abide by this when they come to work. Putting in the maximum effort, having a positive attitude, and working together is what makes a solid team of employees. 

In addition to having great employees, Jennifer and Kyle also understand the benefit of being humble enough to know that they can’t do it all. 

“Two important lessons that we’ve learned since becoming entrepreneurs are: We don’t have to seek the opportunity but we must be prepared when the opportunity shows up and to surround ourselves with people that can do things that we can’t or don’t want to do,” said Kyle. 

Surrounding themselves with people who have the same goals has resulted in great success for their other businesses, therefore, they plan to have the same approach for their PJ’s Coffee franchises. As franchise owners, The McElhaney’s practice servant leadership and always cater to the needs and goals of each person.

As they gear up to open their two locations, the couple will also be welcoming the newest addition to their family in June 2022. As the McElhaney family continues to grow, so does their portfolio. 

Kyle and Jennifer with their children

Adding PJ’s Coffee to their Portfolio

Though their PJ’s Coffee franchise locations have not opened yet, the corporate team has provided the couple with more support than they ever could’ve imagined. At PJ’s Coffee, the franchise owners are always encouraged to provide feedback to better help the franchise as a whole. “They always let us know that we’re valued as franchise owners and that makes us feel like family in the most organized, professional and fun way,” said Jennifer. 

Being a part of the PJ’s Coffee family has meant a lot to Kyle and Jennifer. When Kyle and Jennifer first met, they both had children from previous relationships. Kyle is a dad to three boys and Jennifer has one daughter and a son. As parents of five children and one on the way, they’ve made it their mission to build generational wealth as a way to leave a legacy to their children. “We never want to be a one-man show. We enjoy having a portfolio of businesses to build something for ourselves and our children,” said Kyle. 

If you’re interested in growing your portfolio with PJ’s Coffee then contact us today!

  • $1,042,644*

    Average Unit
    Volume (AUV)

  • 19.8%

    4-year Same-Store

    Sales Increase

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Learn More About Our Available Markets

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Investment Tiers
  • Traditional Model

    A larger scaled PJ's with a full service menu offering located within a strip mall or free-standing building likely featuring a drive-thru.

    • Size: 650sqft - 2,000sqft
    • Initial Franchise Fee: $35K
    • Initial Investment: $459,000- $1,152,000
  • Non-Traditional Model

    A smaller scaled PJ's possibly with a limited menu offering located within another business - College/University Campuses, Healthcare Facilities, Hotels, Government Facilities, Military Bases, Airports, Shopping Malls, Etc.

    • Size: 250sqft - 1,000sqft
    • Initial Franchise Fee: $25K
    • Initial Investment: $228,000 - $511,000
  • Multi-Unit Option Agreements

    PJ's offers opportunities to enter into a Multi-Unit Option Agreement to develop multiple PJ's over a specified development schedule in a designated market. The initial franchise fee for the first PJ’s location is $35,000. Subsequent PJ’s Units receive a reduced franchise fee. The fee for each PJ’s Unit numbered two or greater is $10,000.

  • Master Franchise Agreements

    PJ's offers opportunities to International Franchisees to enter into a Master Franchise Agreement to develop multiple PJ's over a specified development schedule in a designated country or countries.

    • Initial Master Franchise Fee: $250k minimum (Varies depending on size of country or countries)
    • Total Investment: Varies depending on the number of PJ's developed
A Few More...
  • PJs has provided me with the flexibility to prioritize my day-to-day responsibilities. While demanding, the work/life balance I have been able to obtain while owning my locations is invaluable. PJ’s is a family-oriented brand and that is evident every day - we have great working, as well as personal, relationships with many folks at corporate. It truly is a family centered culture that I am excited to grow with! - Andrew Jones
  • We loved the products and the business model, and it all worked out so well. The ability to work with them is what sets them apart. They are very reasonable people and it’s a solid company. When we went to meet the team, everyone was super kind, and it was very apparent that they provide a ton of support to their franchisees. It’s important to feel like you can always reach out to somebody when needed. - Angela Harmon
  • I think if someone is looking for a franchise opportunity they should find something that fits their lifestyle. If you're a morning person, a coffee business might be good for you. I'm a morning person so waking up at 4 A.M. is fine, the whole 'wake up and smell the coffee' thing - that's me. - Anthony Satterlee
  • I decided to look into coffee and probably spent about 3 years doing the investigation. I decided on PJ's because the quality of the product is just head and shoulders above everybody else. - Tom Lewis
  • It's easy to be successful. You can become part of your community in a way you can't otherwise in a lot of other businesses. I would highly recommend it. - Polly Fisher
  • The best part of being a franchisee is the freedom. It gives you the opportunity to provide for your family, but also be a part of your family. It gives you time to play with your children or take a vacation, but still have a fantastic business. - Kelly Songy
  • I decided owning a PJ's Coffee shop was the way to go. From start to finish, corporate was there for me when I selected a location, ordered equipment and furniture. - Mateusz Dabrowski
  • I fell in love with PJs Coffee and the brand, years before I ever owned a location and now I own two! I wanted a business that, with the right staff, would be able to operate successfully without me having to be there all day every day. PJs coffee gives you that flexibility and freedom. I also love the family atmosphere that corporate provides and the camaraderie between franchisees is wonderful! You are in business for yourself, but not by yourself, and that is a great sense of comfort and security. I love this business!

    - Roxanne DeNicola
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